[Customer concern: {Fraud?} Fwd: {Fraud?} test mailing]

Dave Dave
Mon Oct 3 02:01:36 IST 2005


On Sun, Oct 02, 2005 at 07:58:45PM -0500, Mike Kercher wrote:
> A couple of options:
> 
> 1.  Add the sending domain or IP to your phishing whitelist
> 2.  Exempt them from phishing/spam checks by ruleset
> 
> Mike
>

Time to get more information from the customer.
  
> 
> > -----Original Message-----
> > From: MailScanner mailing list 
> > [mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of Dave Shariff 
> > Yadallee - System Administrator a.k.a. The Root of the Problem
> > Sent: Sunday, October 02, 2005 7:05 PM
> > To: MAILSCANNER at JISCMAIL.AC.UK
> > Subject: [Customer concern: {Fraud?} Fwd: {Fraud?} test mailing]
> > 
> > ----- Forwarded message from Concerned Customer -----
> > 
> > 
> > <html>
> > <body>
> > <br>
> > Dave,<br><br>
> > our mailings are still getting tagged as fraud...<br><br> 
> > <br> <br> does this come with spam/fraud statement??? <br> 
> > <div align="center"><br> 
> > --------------------------------------------------------------
> > -------------<br>
> > <font face="arial" size=2>To be unsubscribed from the 
> > testlist mailing list, simply click on the link below:<br> 
> > </font><font color="#FF0000"><b> <a 
> > href="http://safetyresults.ca/cgi-bin/smpro/s.pl?r=1&amp;l=2&a
> > mp;e=bjm=:bennaco.com">
> > MailScanner has detected a possible fraud attempt from 
> > &quot;safetyresults.ca&quot; claiming to be</a></b></font> <a 
> > href="http://safetyresults.ca/cgi-bin/smpro/s.pl?r=1&amp;l=2&a
> > mp;e=bjm=:bennaco.com"><font color="red"><b>MailScanner has 
> > detected a possible fraud attempt from "safetyresults.ca" 
> > claiming to be</b></font> <font face="arial" 
> > size=2><b>Unsubscribe bjm at bennaco.com</a><br><br> <br> </div>
> > 
> > Content-Description: "AVG certification"
> > 
> > 
> > No virus found in this outgoing message.
> > Checked by AVG Anti-Virus.
> > Version: 7.0.344 / Virus Database: 267.11.9/115 - Release 
> > Date: 29/09/2005
> > 
> > 
> > 
> > ----- End forwarded message -----
> > 
> > 
> > How do I fix the above scenario?  Again this custoemr is 
> > using smpro newletter to send out to customer and this is not a Fraud!
> > 
> > --
> > This message has been scanned for viruses and dangerous 
> > content by MailScanner, and is believed to be clean.
> > 
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> > 
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> > 
> 
> ------------------------ MailScanner list ------------------------
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> 
> -- 
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean.
> 

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

------------------------ MailScanner list ------------------------
To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
'leave mailscanner' in the body of the email.
Before posting, read the Wiki (http://wiki.mailscanner.info/) and
the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).

Support MailScanner development - buy the book off the website!



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