4.39.3-1 bug or is it me - what MailScanner "debug" shows
Julian Field
MailScanner at ecs.soton.ac.uk
Thu Feb 24 13:55:54 GMT 2005
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Can I get remote access to this system to try to debug it? Or can you at
least put a message that causes the problem on the web somewhere I can
get it, so I can try it out for myself?
Quentin Campbell wrote:
>Julian
>
>Please ignore my last message. The one hard piece of information I have
>is from when I run 4.39.3-1 in "debug" mode. It is repeatable.
>
>It picks up the first message in "mqueue.in" which happens to be both
>spam and carrying a virus. It writes out quite a bit of the normal
>MailScanner logging information to syslog then stops after issuing the
>following message to console:
>
>Can't call method "print" on an undefined value at
>/usr/lib/perl5/site_perl/5.8.0/MIME/Entity.pm line 1803.
>
>At that point in Entity.pm it appears to be trying to print the body of
>a message to "OUTSTREAM" [?] for a MIME 'multipart' type.
>
>I cannot tell if this is the cause of the problem or a consequence of
>it!
>
>Quentin
>---
>PHONE: +44 191 222 8209 Information Systems and Services (ISS),
> University of Newcastle,
> Newcastle upon Tyne,
>FAX: +44 191 222 8765 United Kingdom, NE1 7RU.
>------------------------------------------------------------------------
>"Any opinion expressed above is mine. The University can get its own."
>
>
>
>>-----Original Message-----
>>From: MailScanner mailing list
>>[mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of Quentin Campbell
>>Sent: 24 February 2005 10:29
>>To: MAILSCANNER at JISCMAIL.AC.UK
>>Subject: Re: 4.39.3-1 bug or is it me?
>>
>>Julian
>>
>>In the case of spam the usual action is taken, namely to deliver the
>>tagged message as an attachment. That is happening OK and for this to
>>work the ~reports/en/inline.spam.warning.txt file must be readable. It
>>clearly is.
>>
>>However it appears that after the message is delivered I get a
>>"MailScanner child dying of old age" message logged.
>>
>>The problem with the "Cannot open message file , No such file or
>>directory" error is only apparent when a virus is detected. It seems
>>that MS goes as far as sending the virus notification to the
>>"Notices To
>>=" address but then the failure occurs.
>>
>>Looking at MessageBatch.pm it is as if there is a failure return from
>>the attempt to post the notice but the failure message cannot be logged
>>and execution fails at that point.
>>
>>Looking at the code excerpt from MessageBatch.pm below I note that I am
>>not seeing in the logs the "Could not notify postmaster from ..." text
>>that I should get if the attempt to post fails and returns an error
>>number in $!.
>>
>>Nor am I seeing the "Notices: Warned about <number> messages ...". I
>>would expect to see immediately after the posting of the notice.
>>
>>The behaviours in the case of both spam delivery and when a
>>virus notice
>>is delivered to the "Notices To =" address suggests that MS is
>>getting a
>>failure from an attempt to post a message and the code that
>>handles that
>>posting is not returning to the caller.
>>
>>
>>
>>From Message.Batch.pm
>
>
>>...
>>while(($postie,$notice) = each %notices) {
>> $email = $headers{$postie} . "\n" .
>> #MailScanner::Config::LanguageValue($message, 'noticeheading') .
>>":\n" .
>> #$notices{$postie} . "\n" . $signatures{$postie} . "\n";
>> MailScanner::Config::LanguageValue($message, 'noticeprefix') . ":
>>" .
>> $reasons . "\n" . $notices{$postie} . "\n" . $signatures{$postie}
>>. "\n";
>>
>> $global::MS->{mta}->SendMessageString(undef, $email, $postie) or
>> MailScanner::Log::WarnLog("Could not notify postmaster from
>>$postie, %s",
>> $!);
>> }
>>
>> MailScanner::Log::InfoLog("Notices: Warned about %d messages",
>>$counter)
>> if $counter;
>>}
>>
>>
>>
>>Quentin
>>--
>>PHONE: +44 191 222 8209 Information Systems and Services (ISS),
>> University of Newcastle,
>> Newcastle upon Tyne,
>>FAX: +44 191 222 8765 United Kingdom, NE1 7RU.
>>---------------------------------------------------------------
>>---------
>>"Any opinion expressed above is mine. The University can get
>>its own."
>>
>>
>>
>>>-----Original Message-----
>>>From: MailScanner mailing list
>>>[mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of Julian Field
>>>Sent: 23 February 2005 16:35
>>>To: MAILSCANNER at JISCMAIL.AC.UK
>>>Subject: Re: 4.39.3-1 bug or is it me?
>>>
>>>In other words neither of us have the faintest clue as to
>>>
>>>
>>what could be
>>
>>
>>>going wrong here.
>>>:-(
>>>
>>>Quentin Campbell wrote:
>>>
>>>
>>>
>>>>>-----Original Message-----
>>>>>From: MailScanner mailing list
>>>>>[mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of Julian Field
>>>>>Sent: 23 February 2005 14:21
>>>>>To: MAILSCANNER at JISCMAIL.AC.UK
>>>>>Subject: Re: 4.39.3-1 bug or is it me?
>>>>>
>>>>>Can you compare the configs. It is apparently failing to get
>>>>>the message filenames altogether. No-one else has seen this
>>>>>
>>>>>
>>>problem :-(
>>>
>>>
>>>>>
>>>>>
>>>>>
>>>>Julian
>>>>
>>>>I have carefully checked lists of files from ~reports/en and ~/rules
>>>>against the pre-4.39.3-1 lists of files from those same
>>>>
>>>>
>>>sub-directories.
>>>
>>>
>>>>They are all accounted for and have the same names - this was checked
>>>>with "diff" run against sorted lists of files.
>>>>
>>>>I have also used "diff" to compare the 4.39.3-1 MailScanner.conf file
>>>>against the previous version (4.38.9-1). They are the same except for
>>>>the additional lines you have added since 4.38.9-1 and the different
>>>>Version Number.
>>>>
>>>>Quentin
>>>>
>>>>------------------------ MailScanner list ------------------------
>>>>To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
>>>>'leave mailscanner' in the body of the email.
>>>>Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
>>>>the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
>>>>
>>>>Support MailScanner development - buy the book off the website!
>>>>
>>>>
>>>>
>>>>
>>>>
>>>--
>>>Julian Field
>>>www.MailScanner.info
>>>Buy the MailScanner book at www.MailScanner.info/store
>>>
>>>PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
>>>
>>>------------------------ MailScanner list ------------------------
>>>To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
>>>'leave mailscanner' in the body of the email.
>>>Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
>>>the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
>>>
>>>Support MailScanner development - buy the book off the website!
>>>
>>>
>>>
>>>
>>------------------------ MailScanner list ------------------------
>>To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
>>'leave mailscanner' in the body of the email.
>>Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
>>the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
>>
>>Support MailScanner development - buy the book off the website!
>>
>>
>>
>>
>
>------------------------ MailScanner list ------------------------
>To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
>'leave mailscanner' in the body of the email.
>Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
>the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
>
>Support MailScanner development - buy the book off the website!
>
>
>
--
Julian Field
www.MailScanner.info
Buy the MailScanner book at www.MailScanner.info/store
PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
------------------------ MailScanner list ------------------------
To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
'leave mailscanner' in the body of the email.
Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
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