Mailscanner Problem with Microsoft Outlook ?
Devi Sambamoorthy
devi.sambamoorthy at INMAIL.TRANQUILMONEY.COM
Mon Feb 21 10:21:31 GMT 2005
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Thanks. I'll try these things. ( Unfortunately this problem is between my
CEO and VP!! )
I want my MailScanner logs to go to a different location other than
Sendmail.
(/var/log/maillog). Is there a way to do it?
Regards
Devi S.
----- Original Message -----
From: "Julian Field" <MailScanner at ECS.SOTON.AC.UK>
To: <MAILSCANNER at JISCMAIL.AC.UK>
Sent: Monday, February 21, 2005 3:34 PM
Subject: Re: Mailscanner Problem with Microsoft Outlook ?
> To get it into debug mode easily with RedHat, do something like this
> service MailScanner stop
> service MailScanner startin
> service MailScanner startout
>
> then set "Debug = yes" (near the bottom of
> /etc/MailScanner/MailScanner.conf)
> then run "check_mailscanner".
>
> Every time you run check_mailscanner it will process 1 block of messages
> then exit.
>
> To switch back to normal
> set "Debug = no"
> then
> service MailScanner restart
>
> Martin Hepworth wrote:
>
> > Devi
> >
> > no email will be lost. The debug method method merely does 1 batch with
> > lots of info to the screen, then exists. the MTA etc should continue
> > to run.
> >
> > --
> > Martin Hepworth
> > Snr Systems Administrator
> > Solid State Logic
> > Tel: +44 (0)1865 842300
> >
> >
> > Devi Sambamoorthy wrote:
> >
> >> SPAM - I deliver it.
> >>
> >> It is a live server, if I debug it won't my production get affected?
> >> I mean
> >> will users loose messages during my debugging session?
> >>
> >> Also, Can I log MailScannner logs in seperate location other than
> >> that of my
> >> MTA maillog?
> >>
> >> Regards
> >> Devi S.
> >>
> >> ----- Original Message -----
> >> From: "Martin Hepworth" <martinh at SOLID-STATE-LOGIC.COM>
> >> To: <MAILSCANNER at JISCMAIL.AC.UK>
> >> Sent: Monday, February 21, 2005 2:46 PM
> >> Subject: Re: Mailscanner Problem with Microsoft Outlook ?
> >>
> >>
> >>
> >>> Devi
> >>>
> >>> could well be SA. Do you deliver all Spam, or delete it.
> >>>
> >>> What's probable best to do is look in that logs for that email, or
drop
> >>> to debug mode, get Tim to email Tom and what the output of
> >>> checkmailscanner for that message. (this is assuming you're not
> >>> running
> >>> anything like Mailwatch where you can look at the spam score etc..)
> >>>
> >>> --
> >>> Martin Hepworth
> >>> Snr Systems Administrator
> >>> Solid State Logic
> >>> Tel: +44 (0)1865 842300
> >>>
> >>>
> >>> Devi Sambamoorthy wrote:
> >>>
> >>>> Thanks Chris, let me give the complete background crisply.
> >>>>
> >>>> *Mail server : *MTA - Sendmail, OS - Linux - White Box Enterprise
> >>>> Linux
> >>>> release 3.0 (Liberation Respin 1)
> >>>> *OS of Tim and Tom *: Windows XP
> >>>> *Email Client of Tim and Tom:* Microsoft Outlook
> >>>>
> >>>> Yes. my MTA maillog is saying the status as sent.
> >>>> One typical maillog
> >>>>
> >>>> Feb 14 18:53:28 inmail sendmail[19510]: j1EDNO2U019474:
> >>>> to=<tom at inmail.tranquilmoney.com
> >>>> <mailto:tom at inmail.tranquilmoney.com>>,
> >>>> ctladdr=<tim at inmail.tranquilmoney.com
> >>>> <mailto:tim at inmail.tranquilmoney.com>> (644/12), delay=00:00:02,
> >>>> xdelay=00:00:01, mailer=local, pri=210295, dsn=2.0.0, stat=Sent
> >>>>
> >>>>
> >>>> *Some more observations:*
> >>>> 1. Initially I suspected SPAM ASSASSIN and stopped usage of SPA
> >>>> ASSASSIN
> >>>> by "Use SpamAssassin = no"
> >>>> 2. After this mails sent by Tim is reaching Tom.
> >>>> 3.* *But I am not sure whether stopping spam assassin solved the
> >>>> problem
> >>>> 4. Again the user reported the same problem, and now last week I
> >>>> stopped
> >>>
> >>
> >>
> >>>> scan checking completely "Spam Checks=no"
> >>>> 5. After this mails sent by Tim is reaching Tom.
> >>>> 6. Now I am not sure whether the problem is solved
> >>>>
> >>>>
> >>>> Hence if I change these two params also, I don't have a measure on
> >>>> ensuring whether it works.
> >>>> Can you guide me? Thanks.
> >>>>
> >>>> Regards
> >>>> Devi S.
> >>>>
> >>>>
> >>>> ----- Original Message -----
> >>>> From: "Chris Lyon" <cslyon at gmail.com <mailto:cslyon at gmail.com>>
> >>>> To: < <mailto:MAILSCANNER at JISCMAIL.AC.UK>MAILSCANNER at JISCMAIL.AC.UK
> >>>> <mailto:MAILSCANNER at JISCMAIL.AC.UK>>
> >>>> Sent: Monday, February 21, 2005 12:49 PM
> >>>> Subject: Re: Mailscanner Problem with Microsoft Outlook ?
> >>>>
> >>>> > On Mon, 21 Feb 2005 11:34:55 +0530, Devi Sambamoorthy
> >>>> > <
> >>>>
> >>
<mailto:devi.sambamoorthy at inmail.tranquilmoney.com>devi.sambamoorthy at inmail.
> >>
> >> tranquilmoney.com
> >>
> >>>> <mailto:devi.sambamoorthy at inmail.tranquilmoney.com>> wrote:
> >>>> > >
> >>>> > > I am using MailScanner (4.29.5) )with ClamAV and SPAM Assassin.
I
> >>>> am having
> >>>> > > a problem for the past one month.
> >>>> > >
> >>>> > > A mail sent from an user
> >>>> > > Tim is not reaching other
> >>>> > > Tom. But Tim is receiving mails from everyone else. Also Tom is
> >>>> able to
> >>>> > > send mails to everyone else.
> >>>> > > 1. They are the only users of Microsoft Outlook in my
Organization
> >>>> > > 2. The mail log status says that the mail has been sent
> >>>> > >
> >>>> > > I have set
> >>>> > > Expand TNEF = yes
> >>>> > > Deliver Unparsable TNEF = no
> >>>> >
> >>>> > You might want to set Expand to 'no' and Deliver Unparsable TNEF to
> >>>> > 'yes'. See if that fixes the problem.
> >>>> >
> >>>> > Beyond that if that doesn't fix the problem, can you give a little
> >>>> > more backgroud as to the email server you are using? What is the
> >>>> > setup, Tim and Tom are on the same system? I am assuming it is a
> >>>> *nix
> >>>> > system with other email accounts? Have you tried html or plain text
> >>>> > emails?
> >>>> >
> >>>> > So you MTA from the maillog is saying it is sent?
> >>>> >
> >>>> >
> >>>> > >
> >>>> > > Should I change these values ?
> >>>> > > Anyhelp is greatly appreciated!
> >>>> > > I am not having even any clue about this problem.
> >>>> > >
> >>>> > >
> >>>> > > Thanks,
> >>>> > > Devi S.
> >>>> >
> >>>> > ------------------------ MailScanner list ------------------------
> >>>> > To unsubscribe, email
> >>>> <mailto:jiscmail at jiscmail.ac.uk>jiscmail at jiscmail.ac.uk
> >>>> <mailto:jiscmail at jiscmail.ac.uk> with the words:
> >>>> > 'leave mailscanner' in the body of the email.
> >>>> > Before posting, read the MAQ (
> >>>> <http://www.mailscanner.biz/maq/>http://www.mailscanner.biz/maq/) and
> >>>> > the archives (
> >>>>
> >>
> >>
<http://www.jiscmail.ac.uk/lists/mailscanner.html>http://www.jiscmail.ac.uk/
> >>
> >> lists/mailscanner.html).
> >>
> >>>> >
> >>>> > Support MailScanner development - buy the book off the website!
> >>>
> >>>
> >>> **********************************************************************
> >>>
> >>> This email and any files transmitted with it are confidential and
> >>> intended solely for the use of the individual or entity to whom they
> >>> are addressed. If you have received this email in error please notify
> >>> the system manager.
> >>>
> >>> This footnote confirms that this email message has been swept
> >>> for the presence of computer viruses and is believed to be clean.
> >>>
> >>> **********************************************************************
> >>>
> >>> ------------------------ MailScanner list ------------------------
> >>> To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
> >>> 'leave mailscanner' in the body of the email.
> >>> Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
> >>> the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
> >>>
> >>> Support MailScanner development - buy the book off the website!
> >>
> >>
> >>
> >> ------------------------ MailScanner list ------------------------
> >> To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
> >> 'leave mailscanner' in the body of the email.
> >> Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
> >> the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
> >>
> >> Support MailScanner development - buy the book off the website!
> >
> >
> > **********************************************************************
> >
> > This email and any files transmitted with it are confidential and
> > intended solely for the use of the individual or entity to whom they
> > are addressed. If you have received this email in error please notify
> > the system manager.
> >
> > This footnote confirms that this email message has been swept
> > for the presence of computer viruses and is believed to be clean.
> >
> > **********************************************************************
> >
> > ------------------------ MailScanner list ------------------------
> > To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
> > 'leave mailscanner' in the body of the email.
> > Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
> > the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
> >
> > Support MailScanner development - buy the book off the website!
> >
>
> --
> Julian Field
> www.MailScanner.info
> Buy the MailScanner book at www.MailScanner.info/store
>
> PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
>
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>
> Support MailScanner development - buy the book off the website!
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