Mailscanner Problem with Microsoft Outlook ?
Julian Field
MailScanner at ecs.soton.ac.uk
Mon Feb 21 10:04:16 GMT 2005
[ The following text is in the "ISO-8859-1" character set. ]
[ Your display is set for the "US-ASCII" character set. ]
[ Some characters may be displayed incorrectly. ]
To get it into debug mode easily with RedHat, do something like this
service MailScanner stop
service MailScanner startin
service MailScanner startout
then set "Debug = yes" (near the bottom of
/etc/MailScanner/MailScanner.conf)
then run "check_mailscanner".
Every time you run check_mailscanner it will process 1 block of messages
then exit.
To switch back to normal
set "Debug = no"
then
service MailScanner restart
Martin Hepworth wrote:
> Devi
>
> no email will be lost. The debug method method merely does 1 batch with
> lots of info to the screen, then exists. the MTA etc should continue
> to run.
>
> --
> Martin Hepworth
> Snr Systems Administrator
> Solid State Logic
> Tel: +44 (0)1865 842300
>
>
> Devi Sambamoorthy wrote:
>
>> SPAM - I deliver it.
>>
>> It is a live server, if I debug it won't my production get affected?
>> I mean
>> will users loose messages during my debugging session?
>>
>> Also, Can I log MailScannner logs in seperate location other than
>> that of my
>> MTA maillog?
>>
>> Regards
>> Devi S.
>>
>> ----- Original Message -----
>> From: "Martin Hepworth" <martinh at SOLID-STATE-LOGIC.COM>
>> To: <MAILSCANNER at JISCMAIL.AC.UK>
>> Sent: Monday, February 21, 2005 2:46 PM
>> Subject: Re: Mailscanner Problem with Microsoft Outlook ?
>>
>>
>>
>>> Devi
>>>
>>> could well be SA. Do you deliver all Spam, or delete it.
>>>
>>> What's probable best to do is look in that logs for that email, or drop
>>> to debug mode, get Tim to email Tom and what the output of
>>> checkmailscanner for that message. (this is assuming you're not
>>> running
>>> anything like Mailwatch where you can look at the spam score etc..)
>>>
>>> --
>>> Martin Hepworth
>>> Snr Systems Administrator
>>> Solid State Logic
>>> Tel: +44 (0)1865 842300
>>>
>>>
>>> Devi Sambamoorthy wrote:
>>>
>>>> Thanks Chris, let me give the complete background crisply.
>>>>
>>>> *Mail server : *MTA - Sendmail, OS - Linux - White Box Enterprise
>>>> Linux
>>>> release 3.0 (Liberation Respin 1)
>>>> *OS of Tim and Tom *: Windows XP
>>>> *Email Client of Tim and Tom:* Microsoft Outlook
>>>>
>>>> Yes. my MTA maillog is saying the status as sent.
>>>> One typical maillog
>>>>
>>>> Feb 14 18:53:28 inmail sendmail[19510]: j1EDNO2U019474:
>>>> to=<tom at inmail.tranquilmoney.com
>>>> <mailto:tom at inmail.tranquilmoney.com>>,
>>>> ctladdr=<tim at inmail.tranquilmoney.com
>>>> <mailto:tim at inmail.tranquilmoney.com>> (644/12), delay=00:00:02,
>>>> xdelay=00:00:01, mailer=local, pri=210295, dsn=2.0.0, stat=Sent
>>>>
>>>>
>>>> *Some more observations:*
>>>> 1. Initially I suspected SPAM ASSASSIN and stopped usage of SPA
>>>> ASSASSIN
>>>> by "Use SpamAssassin = no"
>>>> 2. After this mails sent by Tim is reaching Tom.
>>>> 3.* *But I am not sure whether stopping spam assassin solved the
>>>> problem
>>>> 4. Again the user reported the same problem, and now last week I
>>>> stopped
>>>
>>
>>
>>>> scan checking completely "Spam Checks=no"
>>>> 5. After this mails sent by Tim is reaching Tom.
>>>> 6. Now I am not sure whether the problem is solved
>>>>
>>>>
>>>> Hence if I change these two params also, I don't have a measure on
>>>> ensuring whether it works.
>>>> Can you guide me? Thanks.
>>>>
>>>> Regards
>>>> Devi S.
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "Chris Lyon" <cslyon at gmail.com <mailto:cslyon at gmail.com>>
>>>> To: < <mailto:MAILSCANNER at JISCMAIL.AC.UK>MAILSCANNER at JISCMAIL.AC.UK
>>>> <mailto:MAILSCANNER at JISCMAIL.AC.UK>>
>>>> Sent: Monday, February 21, 2005 12:49 PM
>>>> Subject: Re: Mailscanner Problem with Microsoft Outlook ?
>>>>
>>>> > On Mon, 21 Feb 2005 11:34:55 +0530, Devi Sambamoorthy
>>>> > <
>>>>
>> <mailto:devi.sambamoorthy at inmail.tranquilmoney.com>devi.sambamoorthy at inmail.
>>
>> tranquilmoney.com
>>
>>>> <mailto:devi.sambamoorthy at inmail.tranquilmoney.com>> wrote:
>>>> > >
>>>> > > I am using MailScanner (4.29.5) )with ClamAV and SPAM Assassin. I
>>>> am having
>>>> > > a problem for the past one month.
>>>> > >
>>>> > > A mail sent from an user
>>>> > > Tim is not reaching other
>>>> > > Tom. But Tim is receiving mails from everyone else. Also Tom is
>>>> able to
>>>> > > send mails to everyone else.
>>>> > > 1. They are the only users of Microsoft Outlook in my Organization
>>>> > > 2. The mail log status says that the mail has been sent
>>>> > >
>>>> > > I have set
>>>> > > Expand TNEF = yes
>>>> > > Deliver Unparsable TNEF = no
>>>> >
>>>> > You might want to set Expand to 'no' and Deliver Unparsable TNEF to
>>>> > 'yes'. See if that fixes the problem.
>>>> >
>>>> > Beyond that if that doesn't fix the problem, can you give a little
>>>> > more backgroud as to the email server you are using? What is the
>>>> > setup, Tim and Tom are on the same system? I am assuming it is a
>>>> *nix
>>>> > system with other email accounts? Have you tried html or plain text
>>>> > emails?
>>>> >
>>>> > So you MTA from the maillog is saying it is sent?
>>>> >
>>>> >
>>>> > >
>>>> > > Should I change these values ?
>>>> > > Anyhelp is greatly appreciated!
>>>> > > I am not having even any clue about this problem.
>>>> > >
>>>> > >
>>>> > > Thanks,
>>>> > > Devi S.
>>>> >
>>>> > ------------------------ MailScanner list ------------------------
>>>> > To unsubscribe, email
>>>> <mailto:jiscmail at jiscmail.ac.uk>jiscmail at jiscmail.ac.uk
>>>> <mailto:jiscmail at jiscmail.ac.uk> with the words:
>>>> > 'leave mailscanner' in the body of the email.
>>>> > Before posting, read the MAQ (
>>>> <http://www.mailscanner.biz/maq/>http://www.mailscanner.biz/maq/) and
>>>> > the archives (
>>>>
>>
>> <http://www.jiscmail.ac.uk/lists/mailscanner.html>http://www.jiscmail.ac.uk/
>>
>> lists/mailscanner.html).
>>
>>>> >
>>>> > Support MailScanner development - buy the book off the website!
>>>
>>>
>>> **********************************************************************
>>>
>>> This email and any files transmitted with it are confidential and
>>> intended solely for the use of the individual or entity to whom they
>>> are addressed. If you have received this email in error please notify
>>> the system manager.
>>>
>>> This footnote confirms that this email message has been swept
>>> for the presence of computer viruses and is believed to be clean.
>>>
>>> **********************************************************************
>>>
>>> ------------------------ MailScanner list ------------------------
>>> To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
>>> 'leave mailscanner' in the body of the email.
>>> Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
>>> the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
>>>
>>> Support MailScanner development - buy the book off the website!
>>
>>
>>
>> ------------------------ MailScanner list ------------------------
>> To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
>> 'leave mailscanner' in the body of the email.
>> Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
>> the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
>>
>> Support MailScanner development - buy the book off the website!
>
>
> **********************************************************************
>
> This email and any files transmitted with it are confidential and
> intended solely for the use of the individual or entity to whom they
> are addressed. If you have received this email in error please notify
> the system manager.
>
> This footnote confirms that this email message has been swept
> for the presence of computer viruses and is believed to be clean.
>
> **********************************************************************
>
> ------------------------ MailScanner list ------------------------
> To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
> 'leave mailscanner' in the body of the email.
> Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
> the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
>
> Support MailScanner development - buy the book off the website!
>
--
Julian Field
www.MailScanner.info
Buy the MailScanner book at www.MailScanner.info/store
PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
------------------------ MailScanner list ------------------------
To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
'leave mailscanner' in the body of the email.
Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).
Support MailScanner development - buy the book off the website!
More information about the MailScanner
mailing list