Mailscanner Problem with Microsoft Outlook ?

[Martin Hepworth]

Devi

no email will be lost. The debug method method merely does 1 batch with
lots of info to the screen, then exists. the MTA etc should continue to run.

--
Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300


Devi Sambamoorthy wrote:
> SPAM - I deliver it.
>
> It is a live server, if I debug it won't my production get affected? I mean
> will users loose messages during my debugging session?
>
> Also, Can I log MailScannner logs in seperate location other than that of my
> MTA maillog?
>
> Regards
> Devi S.
>
> ----- Original Message -----
> From: "Martin Hepworth" <martinh at SOLID-STATE-LOGIC.COM>
> To: <MAILSCANNER at JISCMAIL.AC.UK>
> Sent: Monday, February 21, 2005 2:46 PM
> Subject: Re: Mailscanner Problem with Microsoft Outlook ?
>
>
>
>>Devi
>>
>>could well be SA. Do you deliver all Spam, or delete it.
>>
>>What's probable best to do is look in that logs for that email, or drop
>>to debug mode, get Tim to email Tom and what the output of
>>checkmailscanner for that message.  (this is assuming you're not running
>>anything like Mailwatch where you can look at the spam score etc..)
>>
>>--
>>Martin Hepworth
>>Snr Systems Administrator
>>Solid State Logic
>>Tel: +44 (0)1865 842300
>>
>>
>>Devi Sambamoorthy wrote:
>>
>>>Thanks Chris, let me give the complete background crisply.
>>>
>>>*Mail server : *MTA - Sendmail, OS - Linux - White Box Enterprise Linux
>>>release 3.0 (Liberation Respin 1)
>>>*OS of Tim and Tom *: Windows XP
>>>*Email Client of Tim and Tom:* Microsoft Outlook
>>>
>>>Yes. my MTA maillog is saying the status as sent.
>>>One typical maillog
>>>
>>>Feb 14 18:53:28 inmail sendmail[19510]: j1EDNO2U019474:
>>>to=<tom at inmail.tranquilmoney.com <mailto:tom at inmail.tranquilmoney.com>>,
>>>ctladdr=<tim at inmail.tranquilmoney.com
>>><mailto:tim at inmail.tranquilmoney.com>> (644/12), delay=00:00:02,
>>>xdelay=00:00:01, mailer=local, pri=210295, dsn=2.0.0, stat=Sent
>>>
>>>
>>>*Some more observations:*
>>>1. Initially I suspected SPAM ASSASSIN and stopped usage of SPA ASSASSIN
>>>by "Use SpamAssassin = no"
>>>2. After this mails sent by Tim is  reaching Tom.
>>>3.* *But I am not sure whether stopping spam assassin solved the problem
>>>4. Again the user reported the same problem, and now last week I stopped
>
>
>>>scan checking completely "Spam Checks=no"
>>>5. After this mails sent by Tim is  reaching Tom.
>>>6. Now I am not sure whether the problem is solved
>>>
>>>
>>>Hence if I change these two params also, I don't have a measure on
>>>ensuring  whether it works.
>>>Can you guide me? Thanks.
>>>
>>>Regards
>>>Devi S.
>>>
>>>
>>>----- Original Message -----
>>>From: "Chris Lyon" <cslyon at gmail.com <mailto:cslyon at gmail.com>>
>>>To: < <mailto:MAILSCANNER at JISCMAIL.AC.UK>MAILSCANNER at JISCMAIL.AC.UK
>>><mailto:MAILSCANNER at JISCMAIL.AC.UK>>
>>>Sent: Monday, February 21, 2005 12:49 PM
>>>Subject: Re: Mailscanner Problem with Microsoft Outlook ?
>>>
>>> > On Mon, 21 Feb 2005 11:34:55 +0530, Devi Sambamoorthy
>>> > <
>>>
> <mailto:devi.sambamoorthy at inmail.tranquilmoney.com>devi.sambamoorthy at inmail.
> tranquilmoney.com
>
>>><mailto:devi.sambamoorthy at inmail.tranquilmoney.com>> wrote:
>>> > >
>>> > > I am using MailScanner  (4.29.5) )with ClamAV and SPAM Assassin. I
>>>am having
>>> > > a problem for the past one month.
>>> > >
>>> > > A mail sent from an user
>>> > > Tim is not reaching other
>>> > > Tom. But Tim is receiving mails from everyone else.  Also Tom is
>>>able to
>>> > > send mails to everyone else.
>>> > > 1. They are the only users of Microsoft Outlook in my Organization
>>> > > 2. The mail log status says that the mail has been sent
>>> > >
>>> > > I have set
>>> > > Expand TNEF = yes
>>> > > Deliver Unparsable TNEF = no
>>> >
>>> > You might want to set Expand to 'no' and Deliver Unparsable TNEF to
>>> > 'yes'. See if that fixes the problem.
>>> >
>>> > Beyond that if that doesn't fix the problem, can you give a little
>>> > more backgroud as to the email server you are using? What is the
>>> > setup, Tim and Tom are on the same system? I am assuming it is a *nix
>>> > system with other email accounts? Have you tried html or plain text
>>> > emails?
>>> >
>>> > So you MTA from the maillog is saying it is sent?
>>> >
>>> >
>>> > >
>>> > > Should I change these values ?
>>> > > Anyhelp is greatly appreciated!
>>> > > I am not having even any clue about this problem.
>>> > >
>>> > >
>>> > > Thanks,
>>> > > Devi S.
>>> >
>>> > ------------------------ MailScanner list ------------------------
>>> > To unsubscribe, email
>>><mailto:jiscmail at jiscmail.ac.uk>jiscmail at jiscmail.ac.uk
>>><mailto:jiscmail at jiscmail.ac.uk> with the words:
>>> > 'leave mailscanner' in the body of the email.
>>> > Before posting, read the MAQ (
>>><http://www.mailscanner.biz/maq/>http://www.mailscanner.biz/maq/) and
>>> > the archives (
>>>
>
> <http://www.jiscmail.ac.uk/lists/mailscanner.html>http://www.jiscmail.ac.uk/
> lists/mailscanner.html).
>
>>> >
>>> > Support MailScanner development - buy the book off the website!
>>
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>>
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>
>
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> To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
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> Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
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>
> Support MailScanner development - buy the book off the website!

**********************************************************************

This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the system manager.

This footnote confirms that this email message has been swept
for the presence of computer viruses and is believed to be clean.

**********************************************************************

------------------------ MailScanner list ------------------------
To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
'leave mailscanner' in the body of the email.
Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).

Support MailScanner development - buy the book off the website!