Mailscanner Problem with Microsoft Outlook ?

[Devi Sambamoorthy]

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SPAM - I deliver it.

It is a live server, if I debug it won't my production get affected? I mean
will users loose messages during my debugging session?

Also, Can I log MailScannner logs in seperate location other than that of my
MTA maillog?

Regards
Devi S.

----- Original Message -----
From: "Martin Hepworth" <martinh at SOLID-STATE-LOGIC.COM>
To: <MAILSCANNER at JISCMAIL.AC.UK>
Sent: Monday, February 21, 2005 2:46 PM
Subject: Re: Mailscanner Problem with Microsoft Outlook ?


> Devi
>
> could well be SA. Do you deliver all Spam, or delete it.
>
> What's probable best to do is look in that logs for that email, or drop
> to debug mode, get Tim to email Tom and what the output of
> checkmailscanner for that message.  (this is assuming you're not running
> anything like Mailwatch where you can look at the spam score etc..)
>
> --
> Martin Hepworth
> Snr Systems Administrator
> Solid State Logic
> Tel: +44 (0)1865 842300
>
>
> Devi Sambamoorthy wrote:
> > Thanks Chris, let me give the complete background crisply.
> >
> > *Mail server : *MTA - Sendmail, OS - Linux - White Box Enterprise Linux
> > release 3.0 (Liberation Respin 1)
> > *OS of Tim and Tom *: Windows XP
> > *Email Client of Tim and Tom:* Microsoft Outlook
> >
> > Yes. my MTA maillog is saying the status as sent.
> > One typical maillog
> >
> > Feb 14 18:53:28 inmail sendmail[19510]: j1EDNO2U019474:
> > to=<tom at inmail.tranquilmoney.com <mailto:tom at inmail.tranquilmoney.com>>,
> > ctladdr=<tim at inmail.tranquilmoney.com
> > <mailto:tim at inmail.tranquilmoney.com>> (644/12), delay=00:00:02,
> > xdelay=00:00:01, mailer=local, pri=210295, dsn=2.0.0, stat=Sent
> >
> >
> > *Some more observations:*
> > 1. Initially I suspected SPAM ASSASSIN and stopped usage of SPA ASSASSIN
> > by "Use SpamAssassin = no"
> > 2. After this mails sent by Tim is  reaching Tom.
> > 3.* *But I am not sure whether stopping spam assassin solved the problem
> > 4. Again the user reported the same problem, and now last week I stopped

> > scan checking completely "Spam Checks=no"
> > 5. After this mails sent by Tim is  reaching Tom.
> > 6. Now I am not sure whether the problem is solved
> >
> >
> > Hence if I change these two params also, I don't have a measure on
> > ensuring  whether it works.
> > Can you guide me? Thanks.
> >
> > Regards
> > Devi S.
> >
> >
> > ----- Original Message -----
> > From: "Chris Lyon" <cslyon at gmail.com <mailto:cslyon at gmail.com>>
> > To: < <mailto:MAILSCANNER at JISCMAIL.AC.UK>MAILSCANNER at JISCMAIL.AC.UK
> > <mailto:MAILSCANNER at JISCMAIL.AC.UK>>
> > Sent: Monday, February 21, 2005 12:49 PM
> > Subject: Re: Mailscanner Problem with Microsoft Outlook ?
> >
> >  > On Mon, 21 Feb 2005 11:34:55 +0530, Devi Sambamoorthy
> >  > <
> >
<mailto:devi.sambamoorthy at inmail.tranquilmoney.com>devi.sambamoorthy at inmail.
tranquilmoney.com
> > <mailto:devi.sambamoorthy at inmail.tranquilmoney.com>> wrote:
> >  > >
> >  > > I am using MailScanner  (4.29.5) )with ClamAV and SPAM Assassin. I
> > am having
> >  > > a problem for the past one month.
> >  > >
> >  > > A mail sent from an user
> >  > > Tim is not reaching other
> >  > > Tom. But Tim is receiving mails from everyone else.  Also Tom is
> > able to
> >  > > send mails to everyone else.
> >  > > 1. They are the only users of Microsoft Outlook in my Organization
> >  > > 2. The mail log status says that the mail has been sent
> >  > >
> >  > > I have set
> >  > > Expand TNEF = yes
> >  > > Deliver Unparsable TNEF = no
> >  >
> >  > You might want to set Expand to 'no' and Deliver Unparsable TNEF to
> >  > 'yes'. See if that fixes the problem.
> >  >
> >  > Beyond that if that doesn't fix the problem, can you give a little
> >  > more backgroud as to the email server you are using? What is the
> >  > setup, Tim and Tom are on the same system? I am assuming it is a *nix
> >  > system with other email accounts? Have you tried html or plain text
> >  > emails?
> >  >
> >  > So you MTA from the maillog is saying it is sent?
> >  >
> >  >
> >  > >
> >  > > Should I change these values ?
> >  > > Anyhelp is greatly appreciated!
> >  > > I am not having even any clue about this problem.
> >  > >
> >  > >
> >  > > Thanks,
> >  > > Devi S.
> >  >
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