Blank Email Messages

[Kurt Bishop]

Thanks for the suggestion. I've disabled phishing for a subset of recipients and will monitor the results.

-----Original Message-----
From: Scott Silva <ssilva at SGVWATER.COM>
Date:         Tue, 8 Feb 2005 10:44:24
To:MAILSCANNER at JISCMAIL.AC.UK
Subject: Re: Blank Email Messages

Kurt Bishop wrote:
> I have tried changing the webbugs and script entries below to yes with no success.
>
> -----Original Message-----
> From: Greg Deputy <greg at BLASTZONE.COM>
> Date:         Tue, 8 Feb 2005 08:47:14
> To:MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: Blank Email Messages
>
> This appears to be the same issue I reported on yesterday
>
>
>
>>For example, I received a message the was blank except for
>>the last line of the sender's signature.  When doing a View
>>Source on the message, I could see that the HTML version of
>>the message had been reduced to only include what I could see
>>on screen.  However, the plain text version of the message
>>was completely intact as the sender had written it.
>>Similarly, my text-based mail client received a copy of this
>>message which contained the entire message body as expected.
>>
>>The mail server logs showed the following entry when the
>>message passed through:
>>
>>Feb  6 05:27:26 mail MailScanner[26382]: Content Checks:
>>Detected and will disarm HTML message in j16ARH09027988
>>
>
>
> Just dug through the logs on one of the reported blank emails from a
> customer, found the same thing:
>
> Feb  5 11:35:08 mx MailScanner[28376]: Content Checks: Detected and will
> disarm HTML message in 3FB3416F679
>
>
>>Here's a quick summary of our environment:
>>
>>OS: Fedora Core 3
>>Kernel: 2.6.9-1.681_FC3
>>MailScanner: 4.36.4-1
>>Sendmail: 8.13.1-2
>>SpamAssassin: 3.0.1-0.FC3
>>
>
>
> I'm running similar, FC 2, postfix 2.1.5 instead of sendmail, etc
>
>
>>These are the only MailScanner.conf entries I could find
>>mentioning "disarm":
>>
>
>
> Hmm, I might try turning off some of those settings to see if it
> eliminates the problem.  Hopefully Julian will have some input once he's
> back online.
>
Try turning off Phishing for a while. I seem to remember something about
that in the last few days.

--
"If you have ever eaten crow,
It don't taste like chicken!!"

------------------------ MailScanner list ------------------------
To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
'leave mailscanner' in the body of the email.
Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).

Support MailScanner development - buy the book off the website!


-------------------------------
Kurt Bishop
Systems Analyst/Consultant

Net Direct Inc.
12-564 Weber Street North
Waterloo, ON N2L 5C6
Ph: 519-883-1172 x104
Fx: 519-883-8533
http://www.netdirect.ca

------------------------ MailScanner list ------------------------
To unsubscribe, email jiscmail at jiscmail.ac.uk with the words:
'leave mailscanner' in the body of the email.
Before posting, read the MAQ (http://www.mailscanner.biz/maq/) and
the archives (http://www.jiscmail.ac.uk/lists/mailscanner.html).

Support MailScanner development - buy the book off the website!