adding a reject reason to spam messages

[Drew Marshall]

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On Wed, December 7, 2005 12:08, Sam Przyswa wrote:
> I have the same problem with a customer of mine, some sender are on
> blacklisted ip bloc or blacklisted ISP mail server, and the mails are
> quietly rejected by MailScanner, but these mails are GOOD and must be
> delivered OR the sender MUST BE notified by the no-delivery and why !
>
> If MailScanner is not able to do that my customer want disabled it and
> prefer to use a Windows anti-spam app on each desktop because it's MORE
> IMPORTANT for my customer, to notify the sender than to think the mail
> was delivered when it's not, 2 days ago he loosed an important mail from
> its lawyer because of that.

Don't use MailScanner for RBL checks then. Either:

a) Block using RBL's at MTA stage so the sender gets a bounce notifiction
(From their own server)

b) Change the high score Spam settings to just tag and then deliver or
quarantine high scoring spam and put in MailWatch to release legitimate
for the quarantine.

Sending rejection messages is NOT the answer to this and will more than
likely get your client added to an black list themselves.

Drew


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