Inaccurate Queue Amount?

Julian Field mailscanner at ecs.soton.ac.uk
Sat Oct 16 12:38:38 IST 2004


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At 04:51 16/10/2004, you wrote:
>I started noticing in the past few days that the number of messages in the
>incoming queue is not correct for some reason.  My logs show this:
>
>Oct 15 22:43:08 avwall2 MailScanner[2760]: New Batch: Found 14 messages
>waiting
>Oct 15 22:43:08 avwall2 MailScanner[2760]: New Batch: Scanning 1 messages,
>1252 bytes
>Oct 15 22:43:08 avwall2 MailScanner[2760]: Spam Checks: Starting
>Oct 15 22:43:08 avwall2 MailScanner[2760]: Virus and Content Scanning:
>Starting
>Oct 15 22:43:08 avwall2 MailScanner[2760]: Uninfected: Delivered 1 messages
>
>But there aren't 14 messages in the queue:
>
>[root at avwall2 /etc/MailScanner] #ls -al /var/spool/MailScanner/incoming/
>total 4
>drwxrwxrwt   12 root     root          240 Oct 15 22:44 .
>drwxr-xr-x    4 root     root         4096 May 20 19:37 ..
>drwx------    2 root     root           40 Oct 15 22:42 2754
>drwx------    2 root     root           40 Oct 15 22:43 2760
>drwx------    2 root     root           40 Oct 15 22:43 2769
>drwx------    2 root     root           40 Oct 15 22:43 2775
>drwx------    2 root     root           40 Oct 15 22:43 2785
>drwx------    2 root     root           40 Oct 15 22:43 2792
>drwx------    2 root     root           40 Oct 15 22:44 2799
>drwx------    2 root     root           40 Oct 15 22:44 2821
>drwx------    2 root     root           40 Oct 15 22:44 2826
>drwx------    2 root     root           40 Oct 15 22:44 2829

That's not the queue. That's the list of working directories for each of
the MailScanner children. You should have as many of those as you have set
in "Max Children".

>If I stop MailScanner, the /var/spool/MailScanner/incoming directory becomes
>empty.  Start the service again, and I have 14 messages waiting again.  I
>even tried a reboot...same result.  Am I missing something somewhere?

What MTA are you using? You may have "half-messages" in the incoming mail
queue, causing MS to get its count wrong.

>I've also started getting a few messages in my Inbox that have:
>
><<< No Message Collected >>>
>
>in the body...nothing else.  Related?

That tends to indicate a locking problem.
--
Julian Field
www.MailScanner.info
Professional Support Services at www.MailScanner.biz
MailScanner thanks transtec Computers for their support
Buy the MailScanner book at www.MailScanner.info/store

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