sophossavi

[Ronald James]

Sure, but if you look at the error msgs, you will see that the msg it is
getting errors on are not pdf's. Am looking into this and trying to find a
solution.

Ronald James
NetXactics
Tel: +27 21 680-5069
Fax: +27 21 680-5011
http://www.netxactics.co.za
Sophos - protecting businesses against viruses and spam


-----Original Message-----
From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf
Of Martin Hepworth
Sent: 22 November 2004 02:58
To: MAILSCANNER at JISCMAIL.AC.UK
Subject: Re: sophossavi

Sylvain

make sure the following is set in MailScanner.conf

Allowed Sophos Error Messages = "corrupt", "format not supported"

Certain vesions of Sophos seem to have problems with PDF's, this gets
around the issue.

--
Martin Hepworth
Snr Systems Administrator
Solid State Logic
Tel: +44 (0)1865 842300


Sylvain Phaneuf wrote:
> I have started using sophossavi this morning. Every now and then, I get
> the following in the maillog file:
>
> Nov 22 11:37:26 mailscan MailScanner[29415]: SophosSAVI::ERROR:: Sweep
> could not proceed, the file was corrupted (538)::
> ./iAMBZv9T029593/letterXYZ.doc
> Nov 22 11:37:26 mailscan MailScanner[29415]: SophosSAVI::ERROR:: Sweep
> could not proceed, the file was corrupted (538)::
> ./iAMBZv9T029593/msg-29415-30.txt
> Nov 22 11:37:26 mailscan MailScanner[29415]: SophosSAVI::ERROR:: Sweep
> could not proceed, the file was corrupted (538)::
> ./iAMBZx9T029606/msg-29415-18.txt
> Nov 22 11:37:27 mailscan MailScanner[29415]: Virus Scanning: SophosSAVI
> found 3 infections
>
> After a few minutes of starting MailScanner with sophossavi, messages
> start accumulating in mqueue.in. They pile up there until I get very
> nervous (>2000 messages), and restart MailScaner with the regullar
> sophos. Sendmail looks OK when this happens.
>
> using Sophos version 3.87, and SAVI perl module 0.25, MS 4.35.11.
>
> Anything obvious comes to mind?
>
> Sylvain
>
>
> ===========================================================
> Sylvain Phaneuf --- Systems Manager   | phone : +44 (0)1865 221323
> Clinical School Information Management Services Unit  (IMSU)
> Medical Sciences Division
> University of Oxford                                  |   email :
> sylvain.phaneuf at imsu.ox.ac.uk
> Room 3A25B John Radcliffe Hospital      |   fax :  +44 (0) 1865 221322
> Oxford   OX3 9DU   England
> ===========================================================
>
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