PDF Woes

[Alex Neuman]

I really don't understand the problem. I've sent/received PDF files for months while MailScanner's been protecting my server (and my clients' servers) with no problem.

Is this completely reproducible, or is it something affecting only a few users?

My setup is roughly the following, across the board:

Red Hat (7.1, 7.3, 8.0, 9, FC 1)
Sendmail (8.11, 8.12)
SA 2.63
Razor2 2.40
Latest Pyzor
Latest DCC
Perl 5.6, 5.8
MailScanner (4.22-4.30)

... and I've never encountered the same problem. I never have MailScanner sign my messages; could this be why I've never experienced the problem?

-----Original Message-----
From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of David Hooton
Sent: Wednesday, May 26, 2004 10:57 PM
To: MAILSCANNER at JISCMAIL.AC.UK
Subject: Re: PDF Woes


I’ve had this as an ongoing issue for users using Outlook 2003 & Sending PDF’s.  As yet no fix has been found by us ☹

Regards,
 
David Hooton
Senior Partner
Platform Networks
www.platformnetworks.net
________________________________________
From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On Behalf Of Karl Bailey
Sent: Thursday, 27 May 2004 1:31 AM
To: MAILSCANNER at JISCMAIL.AC.UK
Subject: PDF Woes

Guys,
 
I'm having a very frustrating problem. We run a production process that uses mutt to mail PDF's to customers. Now I know mutt has some known issues with PDF's, but, the problems introduced are compounded by adding a signature to the email after scanning using MailScanner. The footer seems to cause the PDF to corrupt to the point it is unusable in SOME CASES. I know this is to do with the fact that mutt uses quoted-printable content transfer encoding cos if I use mutt interactivly & force the encoding type to base64 then everything works.. attach from the command line & it all corrupts.
 
Now the mailscanner part:
 
If I remove the footer (but still scan the file as normal) the pdf remains "usable" (if a little corrupt)... If I add the footer inline then it corrupts further to the point that when adobe rebuild the pdf it loses data etc. Looking at the physical mail file it looks like when the footer is added LF & CR are added / changed. We do not want to lose the footer... is there a way that we can work round the problem by maybe attaching the footer instead of putting it inline, is there an option for the inline signature to be placed onto the mail as an attachment? If not is there any plans to add in this function? Has anybody else had expiriences such as these & if so how did you overcome them... Any help would be good.
 
Regards
Karl


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