Specific E-mail hanging POP3 mail clients

[hermit921]

We have seen this type of problem with Eudora (we use little Outlook
here).  I do the server and don't look at Windows machines, so this will be
a little vague.

Apparently Eudora downloads into a temp directory and when the desktop
antivirus deletes stuff from there before Eudora tries to move it to the
permanent location, Eudora chokes when it can't be found.  The result is no
mail to the user.  Our solution was to remove that directory from the
places where the antivirus checks.  A one time solution would be to delete
the offending message on the server, but I refuse to do that since the
problem will reappear.

hermit921


At 07:29 AM 5/14/2004, ISP List wrote:
>Hi all,
>
>We're having a problem as of late with messages hanging Outlook/Outlook
>Express (and have had reports from Eudora users as well).  The mail will
>start to download to the mail client, but never complete, and eventually
>the mail client gives the "the connection with the server timed out"
>message.  Here is an example of a header from one of the messages (so far,
>they are all spam):
>
>Return-Path: <leison at t-online.de>
>Received: from [192.168.15.13] (HELO mx3.tulsaconnect.com)
>   by cgp1.tulsaconnect.com (CommuniGate Pro SMTP 4.1.8)
>   with ESMTP id 28759148 for whois at adaytech.com; Thu, 13 May 2004 09:30:13
>-0500
>Received: from [216.78.63.18] (helo=host-216-78-63-18.ath.bellsouth.net)
>        by mx3.tulsaconnect.com with smtp (Exim 4.24; FreeBSD)
>        id 1BOHDN-000GAI-LH
>        for whois at adaytech.com; Thu, 13 May 2004 09:29:41 -0500
>From: Heather Thompson <leison at t-online.de>
>To: whois at adaytech.com
>Subject: [may-be-spam] Search engine traffic
>Date: Thu, 13 May 2004 15:25:13 +0000
>MIME-Version: 1.0
>Content-Type: multipart/related;
>     type="multipart/alternative";
>     boundary="----=_NextPart_000_0000_56D9557F.72CEFEDB"
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Mailer: Microsoft Outlook Express 6.00.2600.0000
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000
>Message-Id: <E1BOHDN-000GAI-LH at mx3.tulsaconnect.com>
>X-Virus-Check: No virus detected
>X-Spam-Report: Yes, (score=9.165, required 5, FORGED_MUA_OUTLOOK 1.58,
>        FR_BEFORE_HTML 1.00, FU_DOM_END_NUM 0.50, FVGT_u_DOM_END_NUM 1.00,
>        HTML_MESSAGE 0.00, HTML_TAG_EXISTS_TBODY 0.10,
>        MSGID_FROM_MTA_SHORT 3.31, NO_COST 1.00, RISK_FREE 0.67)
>X-Spam-Score: +++++++++
>X-MailScanner-From: leison at t-online.de
>
>If anyone has seen this, or knows a work-around, please let me know.
>
>-----------------------------------------
>Mike Bacher / isp-list at tulsaconnect.com
>TCIS - TulsaConnect Internet Services
>Phone: 918-584-1100x110 Fax: 918-582-5776
>-----------------------------------------

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