retrieving a quarantined file

josh josh at ICONZ.ORG
Tue Mar 16 03:28:39 GMT 2004


Is there an easier way to do this, I dont run cgp but also find it
inconvenient to retrive quarantined items. Isnt there a quick way to just
process a quarantined item for a user, at the moment i am copying the
attachment out manually and forwarding it on , i have searched the docs on
the mailscanner site to no avail...is there a quicker easier way to do it.

thanks in advance,


----- Original Message -----
From: "John Rudd" <jrudd at UCSC.EDU>
To: <MAILSCANNER at JISCMAIL.AC.UK>
Sent: Tuesday, March 09, 2004 9:45 AM
Subject: Re: retrieving a quarantined file


> Victor DiMichina wrote:
> >
> > Sometimes mailscanner quarantines a file that is from a trusted source.
> >   It sends the message to contact the help desk (me),  and that I can
> > retreive it.  Other than putting it on a floppy,  what is the best way
> > to re-attach the link and deliver the original e-mail?   I'm on an IMAP
> > CommuniGate server.
> >
>
> Are you storing the quarantined files in sendmail queue format? (is
> there a qf* and df* file in quarantine?)
>
>
> If so, then the easiest thing to do might be to:
>
> 1) move those 2 files to the directory you've set for MS's outgoing
> queue (/var/spool/mqueue or /var/CommuniGate/MailScanner/out or
> something)
>
> 2) cd to that directory and run "ms2cgp -I$FOO"
>
> where $FOO is the part after "qf" (which will be the same for both the
> qf* file and the df* file).
>
>
> That will get the message re-submitted to CommuniGate Pro (note: unless
> you add the right header field to the message (the one mentioned in my
> directions), it will also cause the message to be re-scanned in
> MailScanner, causing it to quarantine again ... if you don't want that
> to happen, then you need to edit the qf file to add the right header,
> and the header lines have to have a "H" put at the front of them (look
> at the other ones to see what I'm talking about ... if the header
> multi-line, then just put a space at the beginning of the 2nd and later
> lines, instead of an H).
>
> If that doesn't all make sense, then contact me with specifics (the
> things you set up in my directions, the contents of the quarantine
> directory for that message, and the contents of the qf file).
>
>
> If you're storing the message as a plain file instead of a sendmail
> queue file, then I think you can just insert the header I mention, add a
> *.sub line to its name, and put it in CGP's "Submitted" directory.



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