Mailscanner / Sophos unexpected error

[Julian Field]

This is a known Sophos problem. There is an option in the MailScanner.conf
to allow you to let through files which cause this error. It's called
"Allowed Sophos Errors" if I remember correctly.

At 17:26 20/01/2004, you wrote:
>hi,
>
>I have this error
>
>Report: Sophos: Could not check file.zip/manual program.pdf (unexpected
>error [0x80040202])
>
>It's the first time, my server has > 50'000 messages analyze.
>
>in my Mailscanner.conf
>----------------------
>....
>Allowed Sophos Error Messages = "corrupt"
>...
>
>
>Sophos Version
>--------------
>
>Product version           : 3.76
>Engine version            : 2.17
>User interface version    : 2.07.031
>Platform                  : Linux/Intel
>Released                  : 01 December 2003
>Total viruses (with IDEs) : 86261
>
>
>How can I fix it ? ( Allowed Sophos Error Messages = "corrupt", "unexpected
>error" )
>
>It's only a problem for PDF files ?
>
>Thanks.

--
Julian Field
www.MailScanner.info
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