eTrust Virus Scanner

[Hancock, Scott]

We've been on Etrust for years now here are my gotcha's from the last
version V6.

1.  Windows:  An early release of V6 install script wiped out all files
in the Programs Files directory.  This occurred depending on the
previous installation so it didn't show up on the one machine tested by
my coworker.  He managed to wipe out 55 laptops in 3 countries with that
one.  They fixed the problem by sending new CD's.  I guess he wasn't
curious about the new CD's and thought the old ones worked just fine.
He is no longer with us for this and other reasons.  

2.  Windows:  The discovery feature is failing over IPSEC connections to
our remote offices.  Looks like that problem is in my lap now.  It looks
like manual intervention of an admin account is required.

3.  Linux:  Their command line scanner needs to run as root.  So my exim
MTA will not work.

4.  Exchange:  V6 exchange option would render offline folder
synchronization useless because it would mark all email for scanning
every time the signatures were updated.  I haven't had time to test V7
yet.  Mailscanner has been more effective at stopping virus attacks than
the etrust exchange option.  We went from 1 incident a month to 0
incidents in 14 months.

5.  Windows:  When installing programs, be prepared to turn the
real-time monitor off.  I guess this is understandable.

So the bottom line is we'll be looking closely at alternatives at end of
contract.

FWIW

Scott



 >-----Original Message-----
 >From: Benny Butler [mailto:bbutle02 at NEXUSITG.COM] 
 >Sent: Thursday, September 11, 2003 8:33 PM
 >To: MAILSCANNER at JISCMAIL.AC.UK
 >Subject: Re: eTrust Virus Scanner
 >
 >
 >I recently put it on one of my client's NT servers and have 
 >been very happy with it.  I've been waiting for some "gotcha" 
 >on the price and haven't seen one yet.  I'm about to migrate 
 >their entire organization to it, from NAV 2003.  I'm sick of 
 >this yearly upgrade for NAV.  The price doesn't bother me 
 >nearly as much as the fact I have to visit each machine, 
 >uninstall the old, reboot, reinstall the new,reboot, run Live 
 >Update, reboot, reboot, reboot...
 >
 >And lets not forget the cost of their server product 
 >(equivilant to an unborn child!)
 >
 >
 >
 >
 >-----Original Message-----
 >From: Nathan Johanson [mailto:nathan at TCPNETWORKS.NET]
 >Sent: Thursday, September 11, 2003 4:14 PM
 >Subject: Re: eTrust Virus Scanner
 >
 >
 >I think another posted by the name of Alan is also enamored 
 >with eTrust. They've certainly got my attention. -Nathan
 >
 >        -----Original Message-----
 >        From: Kyle Harris [mailto:lists at TRCINTL.COM]
 >        Sent: Thu 9/11/2003 1:54 PM
 >        To: MAILSCANNER at JISCMAIL.AC.UK
 >        Cc:
 >        Subject: eTrust Virus Scanner
 >
 >
 >
 >        I have been looking into pricing on different virus 
 >scanners and I have
 >        found something that I think others might be 
 >interested in. First, it
 >        should be noted that I have not yet used this 
 >software.  I believe they do
 >        have a downloadable demo on their web site that I am 
 >about to check out.
 >        However, what is interesting is their pricing.  I 
 >just got off the phone
 >        with someone at CA and have the following deal on 
 >their eTrust Antivirus
 >        7.0 software.  I think it beats just about everything 
 >else I have seen, at
 >        least on price.  Here is the deal:
 >
 >        1 - 5 node license of eTrust Antivirus 7.0 w/3 year 
 >support @ 19.95 per
 >        license for a total of $99.75
 >        1 - Media Kit $13.95
 >
 >        (Note:  This is an upgrade price.  They gave it to me 
 >when I told them I
 >        was currently using another product.  This is also 
 >what they call
 >        their "corporate open license" (at least I think that 
 >is what she called
 >        it).  It is a little better price than the retail 
 >version plus it includes
 >        the 3 year support.
 >
 >        TOTAL $113.70 plus tax, and S&H.
 >
 >        Here is the best part.  The software runs on just 
 >about all versions of
 >        Windows, Linux, Netware, Mac, & Sun Solaris.  
 >Furthermore, it includes a
 >        version for Exchange Server & Lotus Notes.  Plus many 
 >others.  I confirmed
 >        with the sales person that I can load one copy on my 
 >Exchange Server (no
 >        cost per client), one copy on my Linux box running 
 >MailScanner, one copy on
 >        my Server (again, no per client cost), and two others.
 >
 >        I get any upgrades that may come out for three years 
 >and all virus
 >        signature updates for life.  Plus I believe Julian 
 >just added support for
 >        this product to MailScanner.  Sounds like a pretty 
 >good deal to me!  I'm am
 >        curious if anyone has any bad expierences with this software.
 >
 >