New Sophos and PDF Problems

Julian Field mailscanner at
Sat Nov 8 13:14:46 GMT 2003

At 22:39 07/11/2003, you wrote:
>First of all I already have the line:
>Allowed Sophos Error Messages = corrupt format not supported
>in MailScanner.conf
>While I was out earlier this week a problem appeared with PDF files
>being listed as un-scannable.  I'm still trying to get the exact message
>the users are getting.  In my maillog though I get lines like the
>Nov  7 12:25:58 mx MailScanner[22683]: Could not check
>./hA7KPYi23011/ReimbursementReq.pdf (unexpected error [0x80040202])
>Anyone know what's going on?  I'm on version 3.73 with IDE's totaling
>84277 viruses.  (they're updated hourly, so the latest ones).

Upgrade to 3.75a as they claim to have fixed a load of the PDF problems.
Also check the docs in a recent MailScanner.conf and you will see how to
specify multiple independent strings in the "Allowed Sophos Error Messages"
setting. You may want to add "0x80040202" to the list of strings.m
Julian Field
Professional Support Services at
MailScanner thanks transtec Computers for their support
PGP footprint: EE81 D763 3DB0 0BFD E1DC  7222 11F6 5947 1415 B654

More information about the MailScanner mailing list