email in exim incoming queue is not getting pro cessed -- Please help

[Desai, Jason]

Perhaps exim has the files locked for some reason?  You can try killing the
incoming exim process and see if MailScanner picks up the files then.  But
don't forget to restart exim!

Jason

> -----Original Message-----
> From: Hancock, Scott [mailto:HancockS at MORGANCO.COM]
> Sent: Thursday, March 27, 2003 12:08 PM
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: [MAILSCANNER] email in exim incoming queue is not getting
> processed -- Please help
>
>
> Greetings all,
>
> This is a restate of a previous help request.
>
> Exim incoming has written a pile of messages to
> /var/spool/exim/incoming/input.
>
> For some reason mailscanner is not acting on these messages.
>
> Any guidance on how to troubleshoot or information on under what
> conditions mailscanner would not find or accept these files would be
> greatly appreciated.
>
> Debian sarge
> Exim 3.36
> MS 4.13
> Sa 2.44
>
> All new incoming mails are scanned and delivered.
>
> exim -bp  shows the mail in the incoming directory without any errors.
> The queue originally had 1500 unscanned emails a Mainscanner restart
> delivered half of these but I still have about 700 waiting
> for deliver.
>
> I'll gladly post any conf files.
>
> Please help.
>
> Scott Hancock
>