MailScanner continously respawns without processing

[Julian Field]

*If* it is continuously respawning then check that the mail UID+GID can
write to the MailScanner/incoming and MailScanner/quarantine directories,
as well as the incoming and outgoing queue directories and the PID file.
That is normally the cause of this.

If it is just starting up, expect it to produce a parent + 5 child
processes by default, you just need to try putting some mail in the
incoming queue. If you are using Exim 4, then the incoming and outgoing
queue dirs set in MailScanner need to be the "input" directories of each
Exim queue directory structure.

At 17:06 14/02/2003, you wrote:
>Hi all--
>
>I have a new installation of MailScanner 4.12-2, Exim 4.12, Kaspersky
>and SpamAssassin. At this point I am just trying to troubleshoot
>MailScanner itself (from queue to queue) since Exim does accept a new
>message and drop it in the incoming queue.
>
>I installed MailScanner using the tar distribution. I manually installed
>all of the required Perl modules with the recommended versions and
>patches.
>
>My main problem is I've been unable to get any troubleshooting logs out
>of MailScanner itself. I get almost nothing in syslog (syslogd -r -m 0)
>and when run in with Debug I get the same log entries as otherwise:
>
>Feb 14 11:01:12 granite MailScanner[20449]: MailScanner
>Feb 14 11:01:12 granite MailScanner[20449]: MailScanner E-Mail Virus
>Scanner version 4.12-2 starting...
>Feb 14 11:01:22 granite MailScanner[20507]: MailScanner
>Feb 14 11:01:22 granite MailScanner[20507]: MailScanner E-Mail Virus
>Scanner version 4.12-2 starting...
>Feb 14 11:18:40 granite MailScanner[27699]: MailScanner
>Feb 14 11:18:40 granite MailScanner[27699]: MailScanner E-Mail Virus
>Scanner version 4.12-2 starting...
>Feb 14 11:18:50 granite MailScanner[27748]: MailScanner
>Feb 14 11:18:50 granite MailScanner[27748]: MailScanner E-Mail Virus
>Scanner version 4.12-2 starting...
>Feb 14 11:19:00 granite MailScanner[27827]: MailScanner
>Feb 14 11:19:00 granite MailScanner[27827]: MailScanner E-Mail Virus
>Scanner version 4.12-2 starting...
>
>It appears MailScanner is repeatedly trying to initialize itself but
>never succeeds. This continues until I kill the MailScanner process. I
>never have more than one MailScanner process running (there's usually a
><defunct> one lurking too).
>
>MailScanner does change to the exim UID/GID and I've made sure
>/opt/MailScanner/var is writable by that UID--the only time I caught an
>error message in syslog was when it wasn't.
>
>I am using Red Hat Linux 7.2.
>
>Is it possible to turn on more verbose logging? I just have so little to
>troubleshoot with.
>
>Any suggestions? Thank you!
>
>Paul

--
Julian Field
www.MailScanner.info
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