Messages stuck in inbound queue

[Joan Bryan]

Message-ID: <EXECMAIL.1031216141440.D at godiva.kcl.ac.uk>
Priority: NORMAL
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On Tue, 16 Dec 2003 11:19:43 +0000 Martin Hepworth
<martinh at SOLID-STATE-LOGIC.COM> wrote:

> Joan Bryan wrote:
> > I upgraded MailScanner from  MailScanner from 4.24-5 to 4.25-14
> > yesterday but the number of messages in our inbound queue built up
> > steadily, although some messages were still being processed. Stopping
> > mailscanner and restarting did not help. Reverting back to 4.25-5
> > cleared the 22,000 messages that had built up. This configuration is
> > using exim 4.30 with exiscan with split inbound and outbound queues on
> > Solaris 9.
> >
> > Any ideas as to the problem
> >
> > Thanks as always for the great support
> >
> > Joan

>
> what did the log files say?
>

Okay here are the log messages for one mailscanner thread:-

Dec 16 00:04:42 elder MailScanner.conf.relay1[23411]: MailScanner E-Mail Virus Scanner version 4.25-14 starti
ng...
Dec 16 00:04:44 elder MailScanner.conf.relay1[23411]: Using locktype = posix
Dec 16 00:04:45 elder MailScanner.conf.relay1[23411]: ) doesn't begin with LWSP -- using it anyway!!
Dec 16 00:04:45 elder MailScanner.conf.relay1[23411]: Header
continuation (X-KCLRealSpamScore: -4.8

 <-Above 2 lines repeated with slightly different info 88 times ->

Dec 16 00:04:45 elder MailScanner.conf.relay1[23411]: New Batch: Found 5660 messages waiting
Dec 16 00:04:45 elder MailScanner.conf.relay1[23411]: New Batch: Scanning 60 messages, 688182 bytes
Dec 16 00:04:59 elder MailScanner.conf.relay1[23411]: Virus and Content Scanning: Starting
Dec 16 00:05:02 elder MailScanner.conf.relay1[23411]: Content Checks: Detected and will disarm HTML message i
n 1AW2g2-0001Vm-1Z
Dec 16 00:05:02 elder MailScanner.conf.relay1[23411]: Content Checks: Detected and will disarm HTML message i
n 1AW2g0-0001Qw-Gx
Dec 16 00:05:02 elder MailScanner.conf.relay1[23411]: Content Checks: Detected and will disarm HTML message i
n 1AW2f4-00067T-PI
Dec 16 00:05:02 elder MailScanner.conf.relay1[23411]: Content Checks: Detected and will disarm HTML message i
n 1AW2g4-0001ez-Jb
Dec 16 00:05:03 elder MailScanner.conf.relay1[23411]: Uninfected: Delivered 60 messages
Dec 16 00:05:03 elder MailScanner.conf.relay1[23411]: Header continuation (X-KCLRealSpamScore: 24.5
Dec 16 00:05:03 elder MailScanner.conf.relay1[23411]: ) doesn't begin with LWSP -- using it anyway!!

The LWSP message appears to be benign has these were in the previous
version. The 4.25-14 version appears to be processing the queues
very slowly, the 4.24-5 version had no trouble.


Joan


----------------------
Joan Bryan
Unix Systems Administrator
Information Systems
Telephone: +44 (0) 20 7848 2671
mailto:joan.bryan at kcl.ac.uk