Questions about how MailScanner deals with mails to be quarantined

James Ogley james.ogley at PINNACLE.CO.UK
Tue Dec 2 16:48:35 GMT 2003

> The individual "Report" lines in the mail to the sysadmin give the exact
> reason the message was stopped.

That much is certainly true :)

> The Subject: line is always the same (just makes it easier to filter on). I
> didn't really intend human beings to read every admin notification. Most
> sysadmins don't have the time to read stuff like this anyway.

Well, we tend to skim the subject lines, unless something looks like we
need to attend to it, only then do we actually read the mail, and then
to verify which machine sent it (we have multiple sweepers for
resiliency).  Obviously on MScanner, we'd include the machine name in
our report mails :)

Having the actual reason a mail was stopped in the Subject: line makes
this a lot easier.

> That's all down to what you put in the VirusWarning.txt file, which you
> might well rename as well.

I realise that, but it still delivers the rest of the mail, doesn't it?
Also, there the option to only notify/deliver disinfected to the
recipient on certain reasons for quarantining would be helpful (eg, we
notify recipients of large mails, but not executables or videos).
James Ogley, Unix Systems Administrator, Pinnacle Insurance Plc
Work: james.ogley at +44 (0) 20 8731 3619
Personal: james at
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