Unexpected Error?

[Julian Field]

Check that this document isn't actually corrupt first, and if it's okay
then lodge a tech support call with Sophos.

At 18:02 04/08/2003, you wrote:
>I've got an employee who has been sending docs all morning and then
>suddenly has a problem with one doc getting corrupt/unexpected errors.
>Does this just mean that MailScanner thinks it's corrupt and then had an
>error trying to check it? Here is the log:
>
>Aug  4 11:47:53 xxxxxxxxx sendmail[29123]: h74GklL1029123:
>from=<gcudmore at geniant.com>, size=1015025, class=0, nrcpts=1,
>msgid=<036A6BCC9FD10749AD3CE32255AF49A601702857 at dalsxc01.geniant.net>,
>proto=ESMTP, daemon=MTA, relay=adsl-64-217-212-137.dsl.rcsntx.swbell.net
>[64.217.212.137]
>Aug  4 11:47:53 xxxxxxxxx sendmail[29123]: h74GklL1029123:
>to=<Vin.Sundaram at companyx.com>, delay=00:01:05, mailer=esmtp, pri=30639,
>stat=queued
>Aug  4 11:47:56 xxxxxxxxx MailScanner[20684]: Could not check
>./h74GklL1029123/winmail.dat/Xxxxxxxxx AD Design - DRAFT.zip/Xxxxxxxxx
>AD Design - DRAFT.doc (corrupt)
>Aug  4 11:47:56 xxxxxxxxx MailScanner[20684]: Could not check
>./h74GklL1029123/winmail.dat/Xxxxxxxxx AD Design - DRAFT.zip/Xxxxxxxxx
>AD Design - DRAFT.doc (unexpected error [0x80040202])
>Aug  4 11:47:56 xxxxxxxxx MailScanner[20684]: Could not check
>./h74GklL1029123/winmail.dat/Xxxxxxxxx AD Design - DRAFT.zip/Xxxxxxxxx
>AD Design - DRAFT.doc (unexpected error [0x80040202])
>Aug  4 11:47:57 xxxxxxxxx MailScanner[20684]: Saved infected
>"winmail.dat" to
>/var/spool/MailScanner/quarantine/20030804/h74GklL1029123
>Aug  4 11:48:05 xxxxxxxxx sendmail[29165]: h74GklL1029123:
>to=<userx at companyx.com>, delay=00:01:17, xdelay=00:00:08, mailer=esmtp,
>pri=120639, relay=houmail.companyx.com. [204.194.96.13], dsn=2.0.0,
>stat=Sent (h74GlvRp028965 Message accepted for delivery)
>
>Thanks,
>Max

--
Julian Field
www.MailScanner.info
Professional Support Services at www.MailScanner.biz
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