Opps Mailscanner 4-11 + sophossavi just screwed up.

Julian Field mailscanner at ecs.soton.ac.uk
Wed Apr 30 11:07:23 IST 2003


Can you start by checking that your midnight update worked okay?
It is failing to be able to link to the SAVI library.
What does "ls -al /usr/local/Sophos/lib" produce?

If you shutdown and restart MailScanner, what happens? Does it work as normal?

At 23:29 29/04/2003, you wrote:
>-----BEGIN PGP SIGNED MESSAGE-----
>Hash: RIPEMD160
>
>Log says
>
>I am seeing
>
>Apr 30 00:15:18 mail MailScanner[2757]: New Batch: Scanning 1 messages,
>7193 bytes
>Apr 30 00:15:18 mail MailScanner[2757]: Sophos update detected,
>resetting SAVI library
>Apr 30 00:15:18 mail MailScanner[2757]: Sophos SAVI library has been
>updated, killing this child
>Apr 30 00:15:18 mail MailScanner[2757]: MailScanner child dying of old
>age
>Apr 30 00:15:18 mail MailScanner[21166]: MailScanner E-Mail Virus
>Scanner version 4.15-9 starting...
>Apr 30 00:15:19 mail MailScanner[27328]: New Batch: Scanning 1
>messages, 7193 bytes
>Apr 30 00:15:20 mail MailScanner[27328]: Sophos update detected,
>resetting SAVI library
>Apr 30 00:15:20 mail MailScanner[27328]: Sophos SAVI library has been
>updated, killing this child
>Apr 30 00:15:20 mail MailScanner[27328]: MailScanner child dying of old
>age

That's all quite normal. No problem there.

>Apr 30 00:15:21 mail MailScanner[21166]: SophosSAVI ERROR::
>initializing savi: Unknown error (557)

That's the cause of the problems.

>Apr 30 00:15:26 mail sendmail[24754]: h3TMFQxG024754:
>from=<bounce-169184625-75 at mail89.neatfunstuff.net>, size=7568, class=0,
>nrcpts=1, msgid=<200304292215.h3TMFKOj006939 at mail.t0.or.at>,
>proto=ESMTP, daemon=MTA, relay=ns1.t0.or.at [62.116.70.34]
>Apr 30 00:15:27 mail MailScanner[8845]: New Batch: Scanning 2 messages,
>15243 bytes
>Apr 30 00:15:27 mail MailScanner[8845]: Sophos update detected,
>resetting SAVI library
>Apr 30 00:15:27 mail MailScanner[8845]: Sophos SAVI library has been
>updated, killing this child
>Apr 30 00:15:27 mail MailScanner[8845]: MailScanner child dying of old
>age
>Apr 30 00:15:29 mail MailScanner[19935]: MailScanner E-Mail Virus
>Scanner version 4.15-9 starting...
>Apr 30 00:15:31 mail MailScanner[19935]: SophosSAVI ERROR::
>initializing savi: Unknown error (557)
>Apr 30 00:15:38 mail MailScanner[26925]: MailScanner E-Mail Virus
>Scanner version 4.15-9 starting...
>Apr 30 00:15:40 mail MailScanner[26925]: SophosSAVI ERROR::
>initializing savi: Unknown error (557)
>Apr 30 00:15:48 mail MailScanner[18318]: MailScanner E-Mail Virus
>Scanner version 4.15-9 starting...
>Apr 30 00:15:50 mail MailScanner[18318]: SophosSAVI ERROR::
>initializing savi: Unknown error (557)
>Apr 30 00:15:57 mail sendmail[14468]: h3TMFtxG014468:
>from=<newsletter at sms.at>, size=28489, class=0, nrcpts=1,
>msgid=<200304292215.h3TMFtxG014468 at mail.uptime.at>, proto=ESMTP,
>daemon=MTA, relay=www.wirelesscommunity.at [62.99.211.104]
>
>
>
>at midnight sophos updated, restarted and I did no have any issues
>until now (you can see teh timestamp)
>
>alpha with latest software for sophos , sophosavi and mailscanner.
>redhat 7.3
>
>- -d
>
>- - Face me and you shall surely perish.
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--
Julian Field
www.MailScanner.info
Professional Support Services at www.MailScanner.biz
MailScanner thanks transtec Computers for their support



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