mailscanner not scanning

[Daniel Tan]

Hi there,
            i have a question regarding the incoming queue dir and outgoing
queue dir.
this is my mail server setup
if email send from client's machine, email will goto /var/spool/mqueue.in
then if email address belongs to local domain, email will be sent locally to
/var/spool/mail
if not email will be sent to my ISP smtp server to be forwarded to the
appropriate server.
so my mailscanner.conf files contains - incoming queue dir
/var/spool/mqueue.in
                                                        - outgoing queue dir
/var/spool/mqueue
previously my sendmail was sending mails through /var/spool/mqueue before i
changed it to /var/spool/mqueue.in to accomdate mailscanner

but once i try sending an email with attachment eicar.txt or eicar.com
(virus file), the file passes through without clearing the virus. what is
the most likely problem? what are the things to check? i am using sophos
anti-virus at the moment.
i even tried using sophos with all the available options to scan the user's
mailbox but it can't clean the attachment (/var/spool/mail/username)

Regards,
Daniel Tan
67469188 Ext.665
DID: 68430665
MIS Department
Shop N Save Pte Ltd
: danieltan at shopnsave.com.sg

[This e-mail is confidential and may also be privileged. If you are not the
intended recipient, please delete it and notify us immediately; you should
not copy or use it for any purpose, nor disclose its contents to any other
person. Thank you.]