how to let abuse emails through

Julian Field mailscanner at ecs.soton.ac.uk
Thu Jul 4 22:00:43 IST 2002


At 19:59 04/07/2002, you wrote:
>On Thu, 4 Jul 2002, Julian Field wrote:
>
> > At 18:00 04/07/2002, you wrote:
> > >I'm testing mailscanner + spamassassin + f-prot on one of my accounts
> > >which receives abuse complaints regarding our users.
> > >Since many of the complaints are about our users sending spam, and the
> > >message is included, the complaints are marked as spam.
> > >If I turn on the high score actions, there is a distinct possibility that
> > >the complaints will be deleted since they contain high scoring spam.
> > >I don't think using spam.whitelist.conf will work, since you need to enter
> > >the sender, not the recipient.
> > >Is there a way around this so that all email to, say, abuse@* will be
> > >delivered regardless of score (perhaps even bypass spamassassin
> > >completely)?
> >
> > You could use the "Accept Spam From" setting to mark all your internal IP
> > addresses as ones that never generate spam, so they are automatically
> > "white-listed".
>
>Unfortunately, that wouldn't fix my problem.  Most of the complaints I
>receive are from other ISPs so there is no way to know where the
>complaints will be from.
>
> > If you don't use the "High Score" feature, then you could set
> > "abuse at your.domain.com" to have the rule "deliver" in spam.actions.conf
> > (which you will have to enable in the mailscanner.conf file).
>
>I take it there is no way to have it both ways...  In a perfect world, I
>would have the High Score feature enabled to filter all of our users but
>with the abuse at my.domain.com set to deliver.
>
>Is this a possible future feature?

How about an extension to the Spam White List feature so you can put "to"
addresses in there as well as "from" addresses?

That should cater for your abuse at my.domain.com quite nicely.
If any of you ISP's want to selectively *not* give people spam protection,
then you can do that too. I'm sure a few of you will cash in on that one... :-)

I've just written it.
Speedy Gonzales Software Inc at your service... :-)
(You'll have to be a bit of a Tom and Jerry fan to get that one)
It'll be in the next minor release, which is collecting all the features at
the moment.
Give me a shout if you want it urgently or can wait a week or so for it
just in case anything else comes along.
--
Julian Field                Teaching Systems Manager
jkf at ecs.soton.ac.uk         Dept. of Electronics & Computer Science
Tel. 023 8059 2817          University of Southampton
                             Southampton SO17 1BJ



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