Human factors...

Quentin Campbell Q.G.Campbell at NEWCASTLE.AC.UK
Thu Dec 6 07:51:06 GMT 2001


> -----Original Message-----
> From: Jethro R Binks [mailto:jethro.binks at STRATH.AC.UK] 
> Sent: 05 December 2001 18:23
> To: MAILSCANNER at JISCMAIL.AC.UK
> Subject: Re: Human factors...
> 
> 
> Hi Quentin,
> 
> A couple of people here mentioned something to the same 
> effect.  So I modified mailscanner.conf to say:
> 
> ===
> Inline Text Warning = Warning: This message has had one or 
> more viruses removed by the University of Strathclyde Email 
> Scanning System.  Please read the "VirusWarning.txt" 
> attachment(s) for more information.  Contact the IT Services 
> Helpdesk on the usual number to check the authenticity of 
> this message. Inline HTML Warning = <P><B><FONT SIZE="+1" 
> COLOR="red">Warning:</FONT> This message has had one or more 
> viruses removed by the University of Strathclyde Email 
> Scanning System.  Please read the "VirusWarning.txt"
> attachment(s) for more information.  Contact the IT Services 
> Helpdesk on the usual number to check the authenticity of 
> this message.</B><BR></P> ===

Jethro

Noted with thanks. We have a well developed Heldesk system here so I
guess I can exploit that in the wording of the messages in order to
build more trust. 

Quentin
---
PHONE: +44 191 222 8209    Computing Service, University of Newcastle
FAX:   +44 191 222 8765    Newcastle upon Tyne, United Kingdom, NE1 7RU.
------------------------------------------------------------------------
"Any opinion expressed above is mine. The University can get its own."  



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